Warning: Deleting your Casmify account is permanent. All associated data will be removed and cannot be recovered.
How to Delete Your Account
You can now delete your account directly through your Casmify ID dashboard. We have made this process simple and secure.
Please follow these steps:
- Log In: Visit your dashboard at accounts.casmify.com.ng and sign in.
- Navigate to Security: Look for the "Security and Login" section in your account settings.
- Initiate Deletion: Scroll to the bottom of the page and click the red "Delete Account" button.
- Confirm: Follow the on-screen prompts to confirm your decision. You may be asked to re-enter your password for security.
What Happens Next?
Once you confirm the deletion in your dashboard:
- You will be logged out of all Casmify apps (Student Companion, Studdy, Word Jollof) immediately.
- Your public profile will be taken offline.
- Your data removal process will begin on our servers.
What is Deleted?
Deletion will remove:
- Your personal profile information (name, email, phone number).
- Any app-specific data (e.g., timetable entries, CGPA records, Studdy chat history, Word Jollof scores).
- Your account login credentials.
Exceptions
We may retain certain non-personal, aggregated, or anonymized data for legal, tax, or analytical purposes, which cannot be used to identify you.
Need Help?
If you cannot access your dashboard or encounter an issue during this process, please contact us at support@casmify.com.ng.